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Privacy Policy

Wayra Pineda · Effective January 1, 2026

Wayra Pineda (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

Personal information. Name, phone number, email address, tattoo design details, appointment information, uploaded images, and communication consent records with timestamps.

Technical information. IP address, browser and device information, and website usage data collected through cookies and analytics tools.

2. How we use your information

We use the information we collect to:

  • Schedule and manage appointments;
  • Send confirmations, reminders and post-session follow-ups;
  • Respond to inquiries and provide customer support;
  • Send service-related notifications;
  • Maintain records of consent.

We do not sell or rent your personal information.

3. SMS messaging & consent

By submitting a form and selecting the SMS consent checkbox, you consent to receive text messages from Wayra Pineda regarding: appointment confirmations, reminders, rescheduling updates, service notifications, and customer support responses.

SMS disclosures: Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out. You may reply HELP for assistance. Opt-out requests are processed immediately.

4. Mobile information protection

We do not share mobile information, phone numbers, or SMS consent data with third parties for marketing or promotional purposes.

Mobile data is used solely to send messages you have opted into.

5. Information sharing

We may share information with carefully selected service providers, including payment processors, scheduling and CRM platforms, and SMS delivery providers. All service providers are required to protect your information and use it only for operational purposes.

6. Data security

We use reasonable safeguards to protect your personal information. However, no online transmission can be guaranteed to be 100% secure.

7. Cookies & analytics

We use cookies to improve your experience, analyze traffic and enhance functionality. You may disable cookies through your browser settings.

8. Your rights

  • Request access to your personal information;
  • Request correction or deletion;
  • Withdraw SMS consent at any time by replying STOP.

9. Changes to this policy

Updates to this Privacy Policy will be posted on this page with a new effective date.

10. Contact